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FamilyBonding

How it works

What actually happens, before you commit to anything

Deciding to talk to someone about your marriage or your parenting is the hard part. So here is the whole process in advance — what a session is like, what it costs, what stays private, and what we will not do.

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The journey

Four steps, and you can stop after any of them

A clear, supportive path from your first hello to lasting change.

  1. Step 1: Book a Free Consult

    Share your story in a relaxed 20-minute call and discover whether we’re the right fit.

  2. Step 2: Get Your Personal Plan

    We design a customised roadmap around your goals, schedule, and family dynamics.

  3. Step 3: Meet Weekly Sessions

    Online or in person — focused conversations, practical exercises, and steady progress.

  4. Step 4: Live the Transformation

    Graduate with lifelong skills, a stronger bond, and a community that keeps cheering you on.

Inside a session

What the hour is actually like

It is a conversation, not an interview. Nobody takes notes on a clipboard while you talk, and there is no form to fill in first.

Your coach will ask questions, quite a lot of them, and will occasionally interrupt a pattern as it happens in the room — that is usually the most useful moment of the session. You will not be told what to do. You will be helped to see what is happening and offered specific things to try.

For couples: both of you speak, and part of your coach’s job is making sure neither of you dominates. If you arrive mid-argument, that is fine and often useful.

You will usually leave with one or two concrete things to do before the next session. Not homework in a school sense — something small and specific to try.

Practical details

Session length:
60 minutes (90-minute intensives available)
Format:
Secure video, or in person by appointment
Frequency:
Weekly or fortnightly at first, then monthly
Cancellations:
24 hours’ notice, no charge

What it costs

  • The intro call is free. 20 minutes, no obligation, no card details.
  • Then per session. Confirmed on your intro call, and listed on every programme page.
  • Sliding scale. No one is turned away for cost. If the fee is the obstacle, say so on the call — it will not be awkward.

Privacy

Confidential, and honest about the limits

We would rather tell you the exceptions now than have you discover them later.

Read the privacy policy

What stays between us

Everything you say in a session. We never use your name, your story or identifying details publicly without written permission — and we do not ask for that permission while you are still working with us.

The three exceptions

  • A serious and immediate risk of harm to you or another person.
  • A child or vulnerable adult at risk of harm.
  • A valid court order requiring disclosure.

Wherever it is safe to do so, we will tell you before we act.

No secrets between partners

In couples work, if one of you tells your coach something individually that materially affects the work, we will encourage you to bring it into the room and support you in doing so. A coach holding one partner’s secret cannot help either of you.

Being clear

Coaching is not therapy

These are different things with different training behind them. Knowing which you need saves time and money.

Comparison of coaching and therapy across focus, training, scope and regulation
Coaching (what we do)Therapy / counselling
LooksForward — patterns, skills, decisionsOften backward — history, trauma, meaning
TreatsNothing. We are not cliniciansDiagnosable mental health conditions
Best forStuck patterns, communication, parenting, decisionsDepression, anxiety disorders, trauma, addiction
RegulationNot a regulated profession — ask any coach about their trainingLicensed and regulated by professional bodies

Coaching is not a regulated profession anywhere we operate, which is precisely why we publish our coaches’ names, qualifications and professional memberships. You should ask any coach for theirs. Ours are here.

Questions

Sessions, cost and fit

All questions
Do you coach online?
Yes. Most of our work is by secure video, which means you can be anywhere and do not lose an evening to travel. In-person sessions are available by appointment.
How long is each session?
Standard sessions are 60 minutes. Couple intensives can be booked as 90-minute blocks, which some couples prefer when there is a lot of ground to cover.
What if we need to cancel or reschedule?
Life happens. Give us 24 hours where you can and there is no charge. Repeated last-minute cancellations we will talk about honestly, because they usually signal something worth discussing.
What happens between sessions?
Usually a small, specific piece of practice — a conversation to attempt, or something to notice. It is rarely more than 20–30 minutes a week. Couples who do it get noticeably more out of coaching, and we would rather be upfront about that than pretend otherwise.
Is coaching the same as therapy or counselling?
No, and the distinction is important. Coaching is forward-looking and practical: it works on skills, decisions and patterns. Therapy treats mental health conditions and works with trauma, and it requires clinical training and regulation that coaching does not. Our coaches are not therapists and do not diagnose or treat. Where you need clinical care we will tell you plainly and help you find it.
When is coaching not the right choice?
Where there is abuse, coercive control or fear of your partner; where someone is having thoughts of suicide or self-harm; where untreated addiction is driving the conflict; during an unmanaged mental health crisis; or where a child may be at risk. In every one of those situations you need specialist help, not coaching — and our Get help now page lists where to find it.
What does it cost?
The intro call is free. After that, current rates are listed on each programme page. We operate a sliding scale and no one is turned away for cost — if the fee is the obstacle, say so on the intro call and we will work it out.
Are you faith-based?
We are faith-friendly, which is different. If your faith shapes how you think about marriage and family, that is welcome and we work within it. If it does not, nothing in our approach depends on it and you will not be preached at. You set that boundary, not us.

Online sessions run on a secure video link we send you. No account to create, nothing to install on most devices, and you can join from a phone.

Ready when you are

Start with the free call.

Twenty minutes, no assessment, no card details, and no obligation to book anything afterwards.

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Free, 20 minutes, no obligationConfidential from the first word

Not a crisis service. If you need urgent help, find it here.

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